Refund Policy | BlazePod UK

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Refund Policy

If you are unsatisfied with your purchase from Exerpod Ltd. for any reason, you have 14 days from the date of delivery to request a full refund. You may return any product purchased on the Blazepod websiteblazepoduk.com

To qualify for a refund, all the following conditions must be met:

 

A Return Merchandise Authorization (RMA) must be requested from our customer service team within 14 days of the delivery date. To request an RMA, email support@blazepoduk.co.uk

Returned product(s) must be in good physical condition (not physically broken or damaged).

All accessories originally included with your purchase must be included with your return.

The RMA number must be included along with your returned product.

Additional terms and conditions:

Delivery and handling charges, gift wrap fees, and taxes paid (i.e. VAT) are not refundable.

You are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to the product while in transit to Exerpod Ltd.

If you return the product to Exerpod Ltd. (a) without an RMA from Exerpod Ltd. or (b) without all parts included in the original package, Exerpod Ltd. retains the right to either refuse delivery of such return or charge you a restocking fee of 5% of the original price of the product or the retail value of the missing accessories, whichever is higher.

Refunds will be processed and paid within 7-14 business days of Exerpod Ltd receipt of product.

Terms of use available at blazepoduk.com/pages/terms-of-use and are incorporate here by reference.

 

This refund policy is in addition to rights provided by consumer law.